Triage reads the whole transcript, pulls out every decision, request, bug, and risk, and tags each one to the exact line it came from.
Decisions, bugs, and requests get buried in transcripts nobody reopens. By the time you dig one out, the call's over and the context is gone. Triage reads every line the moment a note lands – and lifts the work out.
Every line 9 Hats keeps becomes one of four types – and each type has a destination.
9 Hats proposes the destination – you confirm it.
Triage catches each line the moment a note lands. Trends watches across all of them – so when the same signal keeps coming back, the theme surfaces on its own.
Triage reads one note. Trends reads all of them.
Push it into your tracker as real work, or attach it as context to the work it already affects. Either way, it stays cited.
One click turns a suggestion into a real issue in the tool your team already lives in – with the cited line attached, so nobody asks "where's this from?"
Not everything is new work. Updates and risks attach as context to the item they affect – so the next person to open it sees what changed, and when.
9 Hats never writes to your tracker on its own. It reads, sorts, and lines the work up. You push what's important and dismiss the rest, so your board fills with the calls you made.
Ten minutes after the meeting, the work's already sorted and waiting for your call.
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