Canny is a customer-facing feedback portal priced per tracked user. 9 Hats turns your meeting notes into triaged work and cross-meeting trends – €15/month flat, private to you.
Both connect to Linear and Jira.
If you need any of them, Canny is built for it. 9 Hats has no customer-facing surface and isn't trying to be one.
Some teams run Canny as the customer-facing portal while a PM uses 9 Hats privately for meeting synthesis. One faces your customers; the other sits in your notes.
Only if the job you're replacing is meeting synthesis – not a public feedback portal. If you need a place for customers to post and vote, that's Canny. If you're one PM turning notes into tracked work and patterns, 9 Hats replaces that.
No, deliberately. There's no customer-facing surface and nothing to vote on. Momentum comes from how often a trend recurs across your own meetings, not from votes.
Sorting arranges what's already been posted – capture, dedupe, count votes. Synthesizing reads across separate meetings to name a pattern no single note states, scores its momentum, and grounds it in dated evidence. One organizes; the other finds what's recurring.
No – €15/month flat, one person. No per-tracked-user metering and no AI-credit meter.
€15/month flat, private to you. First 10 notes free.
See 9 Hats pricing →Canny pricing and plan details as of July 2026, per their public pricing page.